Privacy Policy

This website (www.uaeexchange.com.kw ) and Mobile application is operated and provided by UAE Exchange Centre Co WLL, Kuwait. (UAE Exchange Mobile Application). “We”, “Our”, “Us” having its registered office at 2nd Floor, Space Tower Building, Murghab, Kuwait City, Kuwait. In this Privacy Policy, “You” and “Your” are references to a user of our Mobile App. We may collect, record and use information about You in Electronic and Physical form. We may collect your information with your permission or as permitted or required by law. The personal data we collect and process include the following Name, address, telephone number, email address, geographic location, We collect information when “We” provide services to “You”. These informations includes Remitter and Beneficiary contact details, account details, government id, photograph, date of birth or any other information used to verify “Your” identity for security and fraud prevention. “We” also collect “Your” transactions details and verifies transaction history. We also automatically collects, how many customers visit our website/our mobile application, the information they download, Internet Protocol (IP) address, the web browser, operating system, “Your” Physical location “You” use for security and monitoring purpose This is also done to improve and provide the best services for our customers “You” can visit our website without disclosing the user’s identity or any personal information. We usually track the internet domains from which customers visit us and analyse these date to improve our website visitors We advise user to review our Privacy statement. We do not sell or rent our users’ information to third parties. Cookies We may place a text file called a "cookie" in the browser files of the user’s computer. The cookie itself does not contain personal information although it will enable us to relate the user’s use of this site to information that the user has specifically and knowingly provided. But the only personal information a cookie can contain is information that the user supplies. A cookie cannot read data off the user’s hard disk or read cookie files created by other sites. We may use cookies to track user traffic patterns. Our advertising system may deliver a cookie to better track ad impressions and click rates. The user can refuse cookies by turning them off in the browser options. If the user has set the browser to warn the user before accepting cookies, the user will receive the warning message with each cookie. The user need not have turned the cookies on to use this site. Member Communications and Email We employ a strict policy against sending unsolicited email. Please note that opting not to receive email does not exempt the user from receiving administrative emails. Our Customer Care department may contact the customer in response to the customer’s inquiries, to provide services at the customer’s request and to manage customer requirement Use of Personal Information “Your” personal informations are used for providing “You” with Remittance services and related products and services. The following is also included For Legal, Regulatory, fraud preventions, security requirements, audit and processing requirements or by law For our affiliates, correspondents, in order to process and complete requested money transfers and other related transactions We take appropriate measures to protect “Your” personal information against unauthorised access We collects, uses and discloses your personal information with your consent, except as permitted or required by Law Changes to Privacy Statement Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, the user many wish to bookmark this page and/or periodically review this page to make sure the user has the latest version Contact us If you have any questions or suggestions about our Privacy policy, please contact us at privacy.data@uaeexchange.com.kw